Frequently Asked Questions
To see our products, visit our brick-and-mortar stores in the USA (New York) and France (Paris). In addition, you may come and try any of our items locally in Ukraine (Kyiv) and Cyprus (Limassol).
Standard international delivery time: 2-3 weeks. If you want to receive your product faster, opt for express delivery (5-7 days).
No, all decor elements are handmade and reliably stitched, thus we guarantee their quality and durability. At the same time, all decor elements are resistant to moisture, which additionally makes them long-lasting.
Our bags come in the following sizes:
S - 35 x 20 cm/ 13,7 x 7,8 inches
M - 45x25 cm/17,7x 9,8 inches
L- 50 x 29 cm/19,6 x 11,4 inches
Indeed, the cost is higher than existing analogs in the segment. However, it is fully justified. We remind you our products have nothing to do with factory manufacturing or any other mass production. Each accessory is produced individually, at the request of a specific client. Moreover, each bag is handmade and takes at least 5 days for the craftsman to make it. This requires much effort and skills, of course. The master's expertise is a precious thing.
The same applies to materials as we use only the best samples. Do not forget about the logistics too! Bags are simultaneously made in two countries: the collection is designed in Ukraine, and the base of the bag is woven by artisans in Morocco.
In this way, craftsmen decorate each handbag and send it directly to the country of final destination or to a physical store. Therefore, before the product reaches the client, it travels through 3 countries!